FREQUENTLY ASKED QUESTIONS Furniture Storage
How is your storage warehouse? Can I have a look at it?
You are more than welcome. Our storage area complies with quality requirements of ISO 9002 and FAIM. It is protected by a 24hs. security system and a Fire Prevention System according to the National Firemen Administration requirements.
Do you need to come to my house to get a quote?
Yes. We need to visit your premises to assess your needs. Our commercial advisor could estimate the volume for storage and answer any possible questions you may have. We will send you a complete quote considering your personal needs, total volume, access to your building, fragile items, etc.
Can I remove or add items whilst on storage?
You need to coordinate date and time before you can move your goods. This allows us to organize the number of staff needed for inclusion of removal of your effects.
When do I need to book delivery of my stored goods?
With as much time as possible, with a minimum of 10 days prior to your requested date.
Is insurance included in the cost of storage?
No, insurance is not included as you would pay according to the goods you would like to insure.
